Keeping CAKE in motion
Global parts distribution and technical support infrastructure
Branding
Web Design
Ecommerce
Warehousing
CAKESERVICE.CO
Keeping CAKE in motion
Global parts distribution and hands-on technical support for CAKE riders.
Client
CAKE (via The Electric Company)
Released
Timeframe
1 month
Project Type
Global parts distribution and technical support infrastructure
Technology
E-commerce Inventory & logistics systems AI-assisted diagnostics Customer support operations
CAKESERVICE.CO
Overview
We operate where CAKE products meet reality - handling the complexity of keeping vehicles running across markets.
cakeservice.co is built on direct interaction with riders, workshops, and partners. By combining global parts access with hands-on support, we turn fragmented service needs into structured, reliable operations.
CAKESERVICE.CO
The Challenge
When CAKE entered bankruptcy, thousands of vehicles were left without support. Riders, retailers, and service partners lost access to spare parts, technical knowledge, and reliable service channels. What had been a global brand quickly became a fragmented ecosystem at risk of failure.
Without a centralized solution, inventory was scattered and support disconnected. Even minor issues became critical, putting vehicles out of use and eroding trust in the brand.
CAKESERVICE.CO
The Solution
We combined global parts distribution with real technical support - delivered by people. By securing and managing a global inventory of over 100,000 CAKE components, we ensured parts availability. Through direct customer interaction - supported by e-commerce and AI-assisted diagnostics - we help riders identify, solve, and act on issues quickly.
E-commerce Inventory & logistics systems AI-assisted diagnostics Customer support operations
Our model blends structured logistics with human expertise. Riders don’t just find parts — they get guidance, troubleshooting, and resolution. This restores functionality, confidence, and long-term usability.
CAKESERVICE.CO
CAKESERVICE.CO
Results / Impact
cakeservice.co has re-established a functioning global support layer for CAKE — ensuring that vehicles remain operational, supported, and trusted.
Global Inventory
CAKE spare parts managed and distributed
Vehicles Supported
Active CAKE units maintained globally
Markets Served
Active distribution and support coverage
cakeservice.co demonstrates how a fragmented ecosystem can be stabilized and rebuilt through parts, knowledge, and direct interaction. This model extends beyond CAKE — forming a repeatable approach The Electric Company can apply to other brands requiring reliable post-sales infrastructure.
CAKESERVICE.CO
Final thoughts
cakeservice.co proves that post-sales is not a support function - it’s infrastructure. By taking control of parts, knowledge, and customer interaction, The Electric Company transformed a collapsed ecosystem into a functioning global operation. The same model can be applied again and again - enabling brands to scale without owning the complexity of service, logistics, and support. We don’t just maintain vehicles. We build the systems that keep them running.
CAKESERVICE.CO
Credits
Sebastian Vocanac
Stefan Backlund
Tomas Lopes
Co-founder and COO
Co-founder and CEO
Mechanic
Keeping CAKE in motion
Global parts distribution and technical support infrastructure
Branding
Web Design
Ecommerce
Warehousing
CAKESERVICE.CO
Keeping CAKE in motion
Global parts distribution and hands-on technical support for CAKE riders.
Client
CAKE (via The Electric Company)
Released
Timeframe
1 month
Project Type
Global parts distribution and technical support infrastructure
Technology
E-commerce Inventory & logistics systems AI-assisted diagnostics Customer support operations
CAKESERVICE.CO
Overview
We operate where CAKE products meet reality - handling the complexity of keeping vehicles running across markets.
cakeservice.co is built on direct interaction with riders, workshops, and partners. By combining global parts access with hands-on support, we turn fragmented service needs into structured, reliable operations.
CAKESERVICE.CO
The Challenge
When CAKE entered bankruptcy, thousands of vehicles were left without support. Riders, retailers, and service partners lost access to spare parts, technical knowledge, and reliable service channels. What had been a global brand quickly became a fragmented ecosystem at risk of failure.
Without a centralized solution, inventory was scattered and support disconnected. Even minor issues became critical, putting vehicles out of use and eroding trust in the brand.
CAKESERVICE.CO
The Solution
We combined global parts distribution with real technical support - delivered by people. By securing and managing a global inventory of over 100,000 CAKE components, we ensured parts availability. Through direct customer interaction - supported by e-commerce and AI-assisted diagnostics - we help riders identify, solve, and act on issues quickly.
E-commerce Inventory & logistics systems AI-assisted diagnostics Customer support operations
Our model blends structured logistics with human expertise. Riders don’t just find parts — they get guidance, troubleshooting, and resolution. This restores functionality, confidence, and long-term usability.
CAKESERVICE.CO
CAKESERVICE.CO
Results / Impact
cakeservice.co has re-established a functioning global support layer for CAKE — ensuring that vehicles remain operational, supported, and trusted.
Global Inventory
CAKE spare parts managed and distributed
Vehicles Supported
Active CAKE units maintained globally
Markets Served
Active distribution and support coverage
cakeservice.co demonstrates how a fragmented ecosystem can be stabilized and rebuilt through parts, knowledge, and direct interaction. This model extends beyond CAKE — forming a repeatable approach The Electric Company can apply to other brands requiring reliable post-sales infrastructure.
CAKESERVICE.CO
Final thoughts
cakeservice.co proves that post-sales is not a support function - it’s infrastructure. By taking control of parts, knowledge, and customer interaction, The Electric Company transformed a collapsed ecosystem into a functioning global operation. The same model can be applied again and again - enabling brands to scale without owning the complexity of service, logistics, and support. We don’t just maintain vehicles. We build the systems that keep them running.
CAKESERVICE.CO
Sebastian Vocanac
Stefan Backlund
Tomas Lopes
Co-founder and COO
Co-founder and CEO
Mechanic
Keeping CAKE in motion
Global parts distribution and technical support infrastructure
Branding
Web Design
Ecommerce
Warehousing
CAKESERVICE.CO
Keeping CAKE in motion
Global parts distribution and hands-on technical support for CAKE riders.
Client
CAKE (via The Electric Company)
Released
Timeframe
1 month
Project Type
Global parts distribution and technical support infrastructure
Technology
E-commerce Inventory & logistics systems AI-assisted diagnostics Customer support operations
CAKESERVICE.CO
Overview
We operate where CAKE products meet reality - handling the complexity of keeping vehicles running across markets.
cakeservice.co is built on direct interaction with riders, workshops, and partners. By combining global parts access with hands-on support, we turn fragmented service needs into structured, reliable operations.
CAKESERVICE.CO
The Challenge
When CAKE entered bankruptcy, thousands of vehicles were left without support. Riders, retailers, and service partners lost access to spare parts, technical knowledge, and reliable service channels. What had been a global brand quickly became a fragmented ecosystem at risk of failure.
Without a centralized solution, inventory was scattered and support disconnected. Even minor issues became critical, putting vehicles out of use and eroding trust in the brand.
CAKESERVICE.CO
The Solution
We combined global parts distribution with real technical support - delivered by people. By securing and managing a global inventory of over 100,000 CAKE components, we ensured parts availability. Through direct customer interaction - supported by e-commerce and AI-assisted diagnostics - we help riders identify, solve, and act on issues quickly.
E-commerce Inventory & logistics systems AI-assisted diagnostics Customer support operations
Our model blends structured logistics with human expertise. Riders don’t just find parts — they get guidance, troubleshooting, and resolution. This restores functionality, confidence, and long-term usability.
CAKESERVICE.CO
CAKESERVICE.CO
Results / Impact
cakeservice.co has re-established a functioning global support layer for CAKE — ensuring that vehicles remain operational, supported, and trusted.
Global Inventory
CAKE spare parts managed and distributed
Vehicles Supported
Active CAKE units maintained globally
Markets Served
Active distribution and support coverage
cakeservice.co demonstrates how a fragmented ecosystem can be stabilized and rebuilt through parts, knowledge, and direct interaction. This model extends beyond CAKE — forming a repeatable approach The Electric Company can apply to other brands requiring reliable post-sales infrastructure.
CAKESERVICE.CO
Final thoughts
cakeservice.co proves that post-sales is not a support function - it’s infrastructure. By taking control of parts, knowledge, and customer interaction, The Electric Company transformed a collapsed ecosystem into a functioning global operation. The same model can be applied again and again - enabling brands to scale without owning the complexity of service, logistics, and support. We don’t just maintain vehicles. We build the systems that keep them running.
CAKESERVICE.CO
Sebastian Vocanac
Stefan Backlund
Tomas Lopes
Co-founder and COO
Co-founder and CEO
Mechanic
We build what powers the shift.
Infrastructure for iconic electric machines.
Building and scaling electric infrastructure across brands, distribution and service.
We build what powers the shift.
Infrastructure for iconic electric machines.
Building and scaling electric infrastructure across brands, distribution and service.
We build what powers the shift.
Infrastructure for iconic electric machines.
Building and scaling electric infrastructure across brands, distribution and service.